Jennifer Lopez has canceled the entirety of her 2024 tour to spend more time with loved ones.

“I am completely heartsick and devastated about letting you down,” Lopez said in a statement. “Please know that I wouldn’t do this if I didn’t feel that it was absolutely necessary. I promise I will make it up to you and we will all be together again. I love you all so much. Until next time…”

Representatives for Live Nation, which was promoting the “This Is Me… Live” tour, said, “Jennifer is taking time off to be with her children, family, and close friends.” 

Refunds will automatically be issued to those who bought tickets through Ticketmaster. Those who purchased tickets on third-party sites will have to contact those platforms for details. 

The 34-date “This Is Me… Live” tour was originally set to launch June 26 in Orlando and run all the way through Aug. 31 in Houston. The trek was Lopez’s first headlining North American tour in five years, in support of her first studio album, This Is Me… Now, in 10 years (following 2014’s A.K.A.). Despite all that, though, there were early signs the This Is Me… Now era might be in trouble, especially after the album bowed at Number 38 on the Billboard 200 upon its release in February — marking the first time a Lopez album hadn’t cracked the top 20. 

Then, in March, Lopez quietly canceled seven shows on the tour. A few weeks later, Variety reported that Lopez and her team had rebranded the trek with a “Greatest Hits” tag, ostensibly an effort to entice fans with a career-spanning show rather than one focused on her latest album. All this occurred amidst reports of low ticket sales, though sources close to the tour said it was selling well in key cities, and the decision to cancel was not made around ticket sales. 

In recent weeks, Lopez has been focused on promoting her new movie, Atlas, with Simu Liu, which premiered on Netflix last week. But rumors have also been swirling in the tabloids that her marriage to Ben Affleck is “not in the best place.” During an Atlas promotional stop in Mexico City, a reporter tried to ask Lopez about the situation, to which Liu said, “Ok, we’re not doing that,” and Lopez added, “You know better than that.” 

Lopez’s relationship with Affleck was very wrapped up in This Is Me… Now, as well as its predecessor, 2002’s This Is Me… Then, which she made when the couple was dating for the first time. This Is Me… Now was accompanied by a self-funded movie musical inspired by the rekindling of her romance with Affleck and their marriage in 2022. Affleck also appeared in The Greatest Love Story Never Told, a documentary about the making of the new album and movie.