Thousands of car dealers are struggling to do business this week because of two cyberattacks on an industry software provider.
The cyberattacks on CDK Global, which provides software to nearly 15,000 car dealerships in the United States and Canada, led to a shutdown of sales, financing and payroll systems for many dealers. That has forced some car sellers to do business the old fashioned way.
“Everything is messed up — we have to do everything manually,” said Kevin Red, a car salesman at AutoNation Honda Dulles in Sterling, Va. “There’s discomfort for everybody. For us, for management, for customers.”
Here’s what to know about the cyberattacks’ impact.